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Please choose the category that best matches the question you have. Don't forget you can search our Help Center for answers to frequently asked questions!

Please enter the details of your request. A member of our support staff will respond as soon as possible. If you have a problem with a toy, please make sure to include pictures of the affected area.

If your inquiry relates to an order, what is your order ID? Typically, order ID's begin with the letter H, and are followed by several numbers. For example: H12345

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