We offer both domestic and international shipping through UPS and FedEx. We are not able to ship through other couriers at this time.
We require accurate information on all orders. This includes your legal name where you receive mail, a full address using only alphanumeric characters, and a full phone number.
We can ship to domestic PO boxes using FedEx Super Saver Shipping (listed as “PO Box Shipping ONLY” at checkout).
We cannot ship to international PO boxes.
We can sometimes ship to domestic military addresses. Please contact Customer Service for assistance with these addresses.
We cannot ship to APO, DPO, or FPO addresses.
We ship discreetly! Our products are shipped in unmarked, recyclable brown cardboard boxes.
- Unless required by international customs regulations, our company name and logo is not displayed in any way on the box itself.
- We use an individual’s name for the return address (“Jan Mulders”), rather than the name of the company.
- We seal our toys and accessories in a protective plastic bag before they’re wrapped in tissue paper and packaged with recyclable packing paper.
- As a company that ships internationally, we are required to provide a description of contents for every shipment, regardless of destination. Some labels will include the phrase “silicone sculpture”.